Tartelier is my quiche shop and tearoom in Astene. Three systems behind the counter that weren't really talking. First I typed up the invoices from Lightspeed by hand, then my accountant fixed the VAT in Yuki. So I built Complio, step by step.
Tartelier is my quiche shop and tearoom in Astene. Behind the counter three systems run: the till in Lightspeed, the invoicing in Lucy, and the bookkeeping in Yuki. On paper a nice chain. In practice they weren’t really talking to each other.
First: the invoices by hand
The first irritation was the invoices. My store manager handed me the Lightspeed till receipts, and I sat there turning them into invoices in Lucy, one by one. Every sale, again and again.
So I built Complio, for exactly that piece first. Sales from Lightspeed now flow straight into invoices in Lucy. The idea was simple: don’t automate blindly, lay the work out as a draft I click through. I see what is happening, I stay in control, and the boring prep is already done.
Then: the VAT
With the invoicing sorted, my accountant pointed out the next leak. In Yuki the VAT was landing as double bookings, and he was straightening it out by hand every month. That costs money, and it’s exactly the kind of work nobody enjoys.
So I extended Complio into the bookkeeping. The VAT is now right from the start, no double bookings, nothing to correct. And once that chain stood, more could ride on it: customers and products now flow between all my tools, my WooCommerce shop included. One source of truth, no double entry.
What it gave back
The VAT now matches from the start, so my accountant doesn’t have to fix anything. That shows up straight on his bill. The time that used to go into all that retyping now goes to my clients instead. And my store manager is one task lighter.
Update: Complio at the counter
Since this spring Complio also runs as an app on the phone and the tablet. The store manager no longer has to walk to the laptop in the back office. Scan a ticket at the counter, tap the customer, and the invoice is gone. Installable as an app on iOS and Android, or just open it in the browser.
The home screen shows this month’s count, which invoices are still unpaid, and a big scan button. Below it, the tickets not yet pushed through. Tap a ticket, pick the customer, and the rest runs through the same chain that was already there.
The chain underneath is the same. What’s added is that the confirmation is now in your hand, instead of behind a screen in the back office.
And for you?
I built Complio for myself first, just because it bugged me. But that pattern is everywhere: a till, a webshop, or another system that doesn’t talk to the bookkeeping, and someone closing the gap by hand every month.
Recognise that? Let me come and look. The first look is free, no strings.
