My till, my invoicing and my bookkeeping weren’t talking to each other. So I fixed it.

Tartelier is my quiche shop and tearoom in Astene. Behind the counter three systems run: the till in Lightspeed, the invoicing in Lucy, and the bookkeeping in Yuki. On paper a nice chain. In practice they weren’t really talking to each other.

What I saw

Sales flowed from Lightspeed into invoices in Lucy. So far so good. But by the time it landed in Yuki the VAT was off. So my accountant sat there every time, fixing the VAT by hand.

That costs money, it’s exactly the kind of work nobody enjoys, and it kept hanging over my store manager too.

Lightspeed sales Lucy invoices Yuki bookkeeping By hand: fixing the VAT my accountant, every single time
Before. Lightspeed to Lucy to Yuki, with the VAT my accountant had to fix by hand.

What I did

I built Complio. The idea was simple: don’t automate blindly, lay the work out step by step. Complio prepares each step as a draft, and I just click through. I see what is happening, I stay in control, and the boring prep work is already done.

Started as a few clicks. By now it does more: customers and products flow between all my tools, my WooCommerce shop included. One source of truth, no double entry.

Lightspeed sales Lucy invoices Yuki bookkeeping VAT matches Complio prepares each step as a draft, you click through
Now. Complio prepares each step as a draft, I click through, and the VAT is right from the start.

What it gave back

The VAT now matches from the start, so my accountant doesn’t have to fix anything. That shows up straight on his bill. The time that used to go into all that retyping now goes to my clients instead. And my store manager is one task lighter.

Update: Complio at the counter

Since this spring Complio also runs as an app on the phone and the tablet. The store manager no longer has to walk to the laptop in the back office. Scan a ticket at the counter, tap the customer, and the invoice is gone. Installable as an app on iOS and Android, or just open it in the browser.

The home screen shows this month’s count, which invoices are still unpaid, and a big scan button. Below it, the tickets not yet pushed through. Tap a ticket, pick the customer, and the rest runs through the same chain that was already there.

Complio This month € 12,450 9 still to invoice Scan ticket Ticket 1024 · € 18.50 Ticket 1025 · € 24.00 Ticket 1026 · € 33.20 Ticket 1027 · € 12.75 At the counter Scan, pick the customer, invoice is gone. The chain Lightspeed to Lucy to Yuki, same as before. The VAT still matches from the start.
The PWA at the counter. The chain underneath stays Lightspeed to Lucy to Yuki.

The chain underneath is the same. What’s added is that the confirmation is now in your hand, instead of behind a screen in the back office.

And for you?

I built Complio for myself first, just because it bugged me. But that pattern is everywhere: a till, a webshop, or another system that doesn’t talk to the bookkeeping, and someone closing the gap by hand every month.

Recognise that? Let me come and look. The first look is free, no strings.

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